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Kerala e-District Live Gateway • 450+ Kendras Active

Simplified Public Services For Every Kerala Citizen

Have a query regarding an application, need assistance with document uploads, or want to partner with us? Our support team is ready to help.

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Get in Touch with Our Team

Citizen Helpdesk

For application tracking inquiries, re-upload queries, or payment receipt issues.

Email: support@mysahayi.in

Partner Kendra Relations

For Akshaya Kendra onboarding, wallet settlements, and technical training assistance.

Email: partners@mysahayi.in

Grievance Redressal Mechanism

In accordance with the Kerala e-Governance & IT facilitation norms, citizen grievances regarding service fulfillment or center conduct are resolved within 48 operational hours. Please quote your 12-digit Tracking ID when contacting support.

Official Citizen App

Need to check your certificate status right now?

Download the MySahayi mobile application for instant push notifications, bilingual Malayalam interface, and DigiLocker storage.

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